Shipping rates:

Bike shipping rates:

Items purchased on our online store are packed and shipped within 2 business days. Orders made on the weekend will be processed the following business day. Delivery times vary.

Trainers, car racks, & wheels

All indoor trainers and car racks ship free in their original boxes. If any soft/hard goods (accessories, components, wheels, etc.) are purchased in the order, they will be shipped in a separate package free of shipping charges.

All wheels ship free by themselves but are shipped separately in order to protect the integrity of the spokes, nipples, etc. If two or more wheels are purchased, they will each be individually shipped in separate boxes free of charge.

Bicycles

We ship kids, gravel, road, and hybrid for $60. Electric, mountain, stationary, Orbea, and select bikes ship at $300. This is due to the larger size and weights of these boxes. Thus, we have to ship through a different carrier which makes the rates drastically higher. We are currently working to decrease these shipping costs.

Bicycles ship disassembled in their original boxes.

Bicycles have to be assembled by an authorized dealer in order to maintain the warranty on the bike. Please keep in mind if you decide to build it yourself, any warranty will be voided on the bike.

Bicycles will take up to 5 business days to ship from store. Shipping times vary.

Any other products (accessories, apparel, components, wheels, etc.) purchased with a bicycle will be shipped in a separate package free of shipping charges.

Returns

Purchases can be returned within 14-days if the product and packaging are in original condition. We do not offer free shipping on return packages, you will have to cover this cost. We do not accept returns for apparel, bicycles, car racks, trainers, or any discounted/final sale items.

Refunds will be returned to the original payment method.

If you have any issues with your online order, please email us at [email protected] including your first/last name and order number.